Infuseweb performs nightly backups of each of its servers so that your information is protected in case you accidentally delete your files or a server fails. Not all data is recoverable and we do not guarantee that your data will always be recoverable so it is prudent to ensure you have backups of your files locally just in case.

If you ever need your files restored, we charge a negligible $15 fee for simple file or folder recovery to help defray the cost of maintaining and supporting these backups. More time-consuming recovery services are billed at $15 per 15 minute increment.